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HP says I should have known its £399 laptop bargain was too good to be true (www.theguardian.com)

submitted 11 months ago* (last edited 11 months ago) by [email protected] to c/[email protected]

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[...] Parcelforce texted the delivery slot. No delivery. Parcelforce and HP’s tracking systems then claimed I had refused the parcel. I scheduled a redelivery for the next day. Parcelforce then rang me and the agent acknowledged a delivery had not been attempted and that the tracking information was false. It claimed HP had requested that the parcel be returned to sender.

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[–] [email protected] 9 points 11 months ago (1 children)

I was working on one of my users desktops (adding RAM). The machine wasn't recognizing all of it. I eventually cave and call tech support. Their solution was to not use all of the RAM slots. I called up the next day and got a competent person to replace the board, but pretty much all calls were like that.

[–] [email protected] 4 points 11 months ago

we used to do some warranty work for hp. more often than not, the part waiting for us was the wrong one.