Funny

I used to work as a teller at a bank and at one point some higher up sent out an email to the branches talking about how great Chick Fil A's customer service was and asking branch reps to brainstorm ways we could incorporate chick fil a's policies into our own to improve the customer experience. I sent a long email explaining why I believed their customer service was insincere, overrated, and culty and why I believed it would be a bad idea to do anything to emulate their experience since people who come to banks don't want to feel like theyre in a fast food restaurant.

A month later I had a raise and a new position in the customer service team. Sometimes speaking your mind can benefit you.

Though, quick disclaimer: I'm a cisgendered tall white dude. My experience is likely not indicative of someone else's.