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this post was submitted on 13 Nov 2023
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Oh, man, I may have to eat crow on this one! This reminds me how, at my previous job, the lousy HP printer driver would freeze up and stop printing. I could get it printing again by going into Services and re-starting the printer service. It was more convenient, and easier to train my staff, to just run the printing troubleshooter. It never reported a problem, but it did re-start the printer service, which fixed the immediate issue.
Moral of the story: Only an HP deals in absolutes.