this post was submitted on 11 Feb 2025
298 points (97.8% liked)
linuxmemes
22397 readers
1870 users here now
Hint: :q!
Sister communities:
Community rules (click to expand)
1. Follow the site-wide rules
- Instance-wide TOS: https://legal.lemmy.world/tos/
- Lemmy code of conduct: https://join-lemmy.org/docs/code_of_conduct.html
2. Be civil
- Understand the difference between a joke and an insult.
- Do not harrass or attack users for any reason. This includes using blanket terms, like "every user of thing".
- Don't get baited into back-and-forth insults. We are not animals.
- Leave remarks of "peasantry" to the PCMR community. If you dislike an OS/service/application, attack the thing you dislike, not the individuals who use it. Some people may not have a choice.
- Bigotry will not be tolerated.
- These rules are somewhat loosened when the subject is a public figure. Still, do not attack their person or incite harrassment.
3. Post Linux-related content
- Including Unix and BSD.
- Non-Linux content is acceptable as long as it makes a reference to Linux. For example, the poorly made mockery of
sudoin Windows. - No porn. Even if you watch it on a Linux machine.
4. No recent reposts
- Everybody uses Arch btw, can't quit Vim, <loves/tolerates/hates> systemd, and wants to interject for a moment. You can stop now.
5. π¬π§ Language/ΡΠ·ΡΠΊ/Sprache
- This is primarily an English-speaking community. π¬π§π¦πΊπΊπΈ
- Comments written in other languages are allowed.
- The substance of a post should be comprehensible for people who only speak English.
- Titles and post bodies written in other languages will be allowed, but only as long as the above rule is observed. Β
Please report posts and comments that break these rules!
Important: never execute code or follow advice that you don't understand or can't verify, especially here. The word of the day is credibility. This is a meme community -- even the most helpful comments might just be shitposts that can damage your system. Be aware, be smart, don't remove France.
founded 2 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
All sounds awful but I'm mostly confused as to why a software project needs a discord
I fucking hate Discord with a passion because of all the information basically being held behind a proprietary piece of software, so I downloaded Legcord to at least be able to join those communities without sacrificing my own privacy.
Highly recommend it! I have a Fallout terminal theme, and actually enjoy using it for once knowing that the actual app is not installed on my computer. :)
Collaboration among their own developers, maybe. And support for users. Both of those could be done other ways, but Discord has a lot of pull as a free place to build and manage a community.
because as much as old people hate to acknowledge it mailing lists and github (and alternatives) suck they're terrible for actual conversations to try and coax more info out of the user when they ask for support people aren't logged into those 24/7 a lot of people are with discord and everyone's familiar with it and already has an account and knows the UI how many people actually have a github account and know how to use it and will actually ever log back in to give more information if asked vs putting a discord button somewhere someone pops in reports the issue then if there's not enough info you can @ them and they'll come back as soon as they see it
Horrible place to support software. No history, your question is answered by whoever happens to be there, you cant see the information with out joining... just terrible.
With other methods at least there is asynchronous support, history is kept, and no login is needed.
Not to mention the horrible interface and design choices and the reliance on third party tools that could disappear or change service at anytime.
anyone that says there's no history just refuses to learn to use discord discord has a very powerful and easy to use search feature I can find exact conversations from years ago in literally seconds the interface thing is subjective but whether it's bad or not people know how to use it atleast and the third party could disappear whenever applies to github most forums too this is what I mean by refuse to acknowledge I've had fat better experiences with support on discord than any alternative
The search is horrible!!! The order of words affects the results! It has no way of searching for what you actually typed instead of what it thinks is a better search query.
I am not the only one who finds the searches inconsistent. It also depends on how each person sets up their channel. More importantly it doesn't end up in a search engine. You have to know what discord server to start with.
IRC with history, your own forums, your own chat, your own wiki: they do not disappear.
yeah most people aren't gonna host it themselves accept that reality so you're just shifting the burden to an even smaller company too they do disappear it happens and to say otherwise is either moronic or willfully disingenuous and noone under the age of 50 knows how to use irc as for the search engine yeah that's one downside but that's ignoring the fact most times you search a problem on a search engine you get a support forum with an auto closed issue cause noone responds to it the same with it closed with a response that was just read the documentation or it closed by the user saying "fixed it" and that's it and knowing what server to start with isn't the issue you pretend it is you just put a discord button in the app or the settings page if it's something bigger than an app
Why not? Barely costs anything. Or even free if you want to rely github, and if that goes away you can move it elsewhere, you own it. I still host multiple web sites and work with several projects that leverage tools to self host. A domain is not that expensive.
No one under 50 knows how to use irc? We still use it for some of the support cases for a few software projects and I can assure you the majority of users are under 30. But I get your point, for the average, barely computer literate person, they probably haven't even heard of it.
To find out if someone will bother answering a question, to sign up, to ask the same thing over and over again. Horrible way to run support.
got it so you're being disingenuous on the third party hosting thing most people who are computer literate don't know how to use irc it's a near dead technology and that's the thing with discord you don't have to hope someone will bother to sign up they're already signed up most people are whether you like it or not and as for the releaf questions again the search feature on discord is really good you just can't be bothered to adapt to the new reality I don't like discord either I wish we could nuke all corporations off the internet entirely I wish that people would switch to matrix entirely but you've also gotta be realistic dude
How am I being disingenuous? I DO host web pages. We do host pages for support. I am not sure what you are getting at.
Yes, IRC isn't used that frequently, and it is sad. It just works.
I am not the only one who doesn't like Discords search, and it really does vary depending on the instance.
And I am realistic. Again, we already do this. No discord needed.
you're being disingenuous with the why not it's easy it's cheap you know full well most people won't self host but you're refusing to acknowledge that because it's inconvenient for your hatred of discord that pretends there's issues that just aren't there search doesn't vary depending on server it's the exact same search feature you just don't know how to use it or care to learn
Most people are not making software and trying to create support structures either. So I am not sure what you are getting at here. If someone can create a development project of any decent size, setting up a web page for cheap or free is trivial. So I have no idea what you are getting at.
It has nothing to do with if I like discord or not, it is simply is it appropriate or not. I have explained why it is not an ideal support place. Certainly not a tier one. Nothing I said was pretending anything.
And yes it depends on the server. You do realize that admins use various bots and have different settings per discord instance right? There are many discussions with the discord devs about their various approaches and problems with searches.
most people who make software probably also don't want to create support structures they just wanna pick something that already exists and go good enough