this post was submitted on 03 Dec 2024
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That means "if sales start dropping we might change something"
It doesn't sound like there's much that can be changed though. The business model is just ripping people off.
not defending all of nzxt's deal here or anything but tbf, there is some substantial risk involved with shipping a $1000-2000+ product that will only ever depreciate in value, and only getting a small fraction of that up-front. and the ones most likely to use a 'subscription' or 'rental' for a relatively expensive pc are those who wouldn't qualify for a credit card with sufficient limit to purchase on its terms (or have already maxxed theirs), a retail store's payment plan (like no interest over 12mo deal at bestbuy or similar), or a buy over time service (like affirm).
NZXT mitigates that risk by making you sign a contract. If, upon cancellation of the service or non-payment, the computer was damaged, destroyed, or not returned NZXT would just come at you like any creditor. They could sue you and if that didn't workd they could sell the debt to collections at a smaller loss.