this post was submitted on 03 Dec 2024
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Help to troubleshoot...Freeze before desktop (lemm.ee)
submitted 3 weeks ago* (last edited 3 weeks ago) by [email protected] to c/[email protected]
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Hi guys! I have KDE Neon 6.2.3 running on my Surface Pro 7+, and up until now it's been running rather smoothly, for years. But today I seem to be unable to fully boot anymore on normal mode. Linux will get stuck on the KDE spinning gear, with the gear frozen. And it becomes unresponsive, to open alternative consoles with control+alt+Fx, or even control+alt+del. The only thing that works is a force shutdown by holding the power button.

I tried with a previous kernel, with the same results (current is linux-image-6.10.10-surface-1, I have a generic 6.8.0-49, but it also freezes). I can boot in safe mode. It opens a different login screen, and after a failed attempt of opening lxde, it fails back to my usual KDE session, in safe graphics mode.

What can I test? How can I see what failed at boot?

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[–] [email protected] 1 points 3 weeks ago

Hi, I am a KDE Neon user too. While I never had this specific problem, I had various severe bugs appear randomly after system updates. Usually they get fixed again in future updates. So check regularly for system updates to see if this gets fixed.
Additionally try switching global theme for example from Breeze Dark to Breeze Light. Sometimes the global theme gets corrupted.