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ISPs say their “excellent customer service” is why users don’t switch providers (arstechnica.com)

submitted 3 weeks ago by [email protected] to c/[email protected]

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[–] [email protected] 5 points 3 weeks ago* (last edited 3 weeks ago) (1 children)

I’ve actually never not had IPv6 going back to like, 2007.

The problem is the clunky trash modem and/or router they give you can’t keep up. Never use ISP-issued hardware.

Which ISPs aren’t on IPv6? I develop websites used by people in the Philippines which is great for me because typically their home internet has no IPv6 while their phones are IPv6 only. I won’t host on anything that isn’t dual-stack, and is one of many reasons I don’t host on AWS (I know, they support IPv6 now but it’s too little, too late).

[–] [email protected] 3 points 3 weeks ago

It's less about which ISPs have IPv6 and moreso how much work one has to do to get it working on their home network. Thankfully I think we're in an era now where any new router you buy will support IPv6 and most major ISPs support it. However, in order to get IPv6 working on my home network, I need to 1) know that IPv6 is a thing (massive filter), 2) know that I don't have it, 3) be motivated to have it, 4) call my ISP and ask them for a prefix, and 5) go into the router settings and enable it.

For cellular Internet, this is (short of using settings or Termux to see my IP) completely, 100% transparent to the end user, as it should be. It should be the default, not a process 99.9% of people wouldn't even know exists, let alone initiate.