this post was submitted on 26 Oct 2024
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[–] [email protected] 10 points 2 weeks ago

I'm interested to see how they handle customer service. The article points out shipping as a big part of Amazon's success but customer service and return have been too. Point being, I'd rather order some random no name brand shirt from amazon because I know I can easily return it if the fit isn't right. Will amazon push this service on the vendor? Sort of like the eBay model.