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I learned this about United this summer. Except the language they used didn't specifically rule out roller bags, it called them "full-sized carryon". I showed up with a checked bag and a small carryon. The desk agent told me wheels make it a "full-sized" regardless of the dimensions. Fortunately, I was able to stuff a bunch of stuff a bunch of my crap into my checked SCUBA bag, and repack my regs and underwear into the backpack I was bringing anyways.
Note: This was on an International flight so I REALLY didn't appreciate feeling like I was flying on a budget airline.
My sarcastic asshole would have snapped the wheels off the bag if that's the distinction they want to have.
Lol, Hilarious and justified but I get quite compliant around people who could stand between me and a SCUBA/ bachelor party trip.
Thank you for your comment, I was confused what people are complaining about (you've had to pay for carry on items since ~2008, which have always been different than a "personal item" which is like a backpack or tote bag that you can bring for free if you store under the seat in front of you). It sounded like people weren't understanding what a personal item was vs a carry on. But if they are arbitrarily saying wheels, regardless of size, also determine personal item vs carryon, I can see the frustration.
But otherwise their policy has been like this for a super long time - pay for carry on, and if you pay at the gate they charge extra. Almost 20 years now.
That being said I hold a grudge against all airlines for charging you a fee to pick your seat. They used to let you just pick it as a perk for booking online. Now they even have to nickel and dime our fucking loved one's emotional support while we pray that the plane doesn't fucking fall apart and while we breathe in the germs of some stranger next to us. Airlines are assholes.
Eta: airline fun fact - the CIA used to own an airline (this is verified by the CIA's website itself)
https://en.m.wikipedia.org/wiki/Air_America_(airline)