this post was submitted on 09 Oct 2024
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Lemmy Shitpost

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[–] [email protected] 36 points 1 month ago* (last edited 1 month ago) (46 children)

So this is pro-self checkout? Why would you be pro self checkout? Besides the extra time and effort for the customer to check out if they have more than a couple items, I recently read an article saying that even for the companies they haven't worked out: besides the problems and delays they cause where they have to provide employee assistance anyway ("Unexpected item in bag", etc), they've lost more to theft and are having to spend more money on adding more anti-theft tech, etc. One company they interviewed is phasing them out.

(edit after reading some comments) The article also talked about people getting in trouble for accidentally not getting something scanned.

[–] [email protected] 17 points 1 month ago (3 children)

For me it's not the time spent at the checkout that matters, it's the time spent waiting at the checkout. Also over here cashiers don't bag your items for you, so you have to do that anyway

Also also, they have these really handy hand scanners over here so I can already bag my items while I'm walking through the store, and then the only thing I have to do at self-checkout is hand in the scanner and pay for the groceries. That is genuinely a lot faster than normal cash register shenanigans.

[–] [email protected] 5 points 1 month ago* (last edited 1 month ago)

Also over here cashiers don't bag your items for you, so you have to do that anyway

I'm a lot faster at bagging when I'm not also scanning. The human cashier divides the labor to two people, which makes it faster.

[–] [email protected] 3 points 1 month ago (1 children)
[–] [email protected] 1 points 1 month ago

Netherlands :)

[–] [email protected] 1 points 1 month ago (1 children)

That sounds amazing! Can I ask where that is?

[–] [email protected] 1 points 1 month ago

I live in the Netherlands

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