this post was submitted on 20 Aug 2023
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This makes no sense. How does a working phone "miss a few vitals parts" necessary to replace battery?
The genius bar is pretty infamous for largely being staffed by idiots
Well that's because there all college kids. Apple is all about the perception not the reality.
Apple but more effort into designing the aesthetic of the store than they do training the staff.
there's a channel on YouTube, by louis rossman. you'll find plenty of examples of bs answers from apple tech support in order to make you spend a great deal of money.
~~furthermore, nowhere it talks about "vital parts". So yeah, it makes no sense, but for other reasons.~~
Read your comment twice, now I got what you mean. took me a bit, but you're definitely right.