Technology
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Why would you want another year of their software for free? This is their second screw up (apparently they sent out a bad update that affected some Debian and RHEL machines a couple years ago). I'd be transitioning to a competitor at the first opportunity. It seems they aren't testing releases before pushing them out to customers, which is about as crazy to me as running alpha software on a production system.
I'm sure you have reasons, and this isn't really meant to be directed at you personally, it's just boggling to me that the IT sector as a whole hasn't looked at this situation and collectively said "fuck that."
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Nah, I don't buy that. When you're in critical infrastructure like that it's your job to anticipate things like people being above or below versions. This isn't the latest version of flappy bird, this is kernel level code that needs to be space station level accurate, that they're pushing remotely to massive amounts of critical infrastructure.
I won't say this was one guy, and I definitely don't think it was malicious. This is just standard corporate software engineering, where deadlines are pushed to the max and QA is seen as an expense, not an investment. They're learning the harsh realities of cutting QA processes right now, and I say good. There is zero reason a bit of this magnitude should have gone out. I mean, it was an empty file of zeroes. How did they not have any pipelines to check that file, code in the kernel itself to validate the file, or anyone put eyes on the file before pushing it.
This is a massive company wide fuckup they had, and it's going to end up with them reporting to Congress and many, many courts on what happened.
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