this post was submitted on 26 Jul 2024
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Asklemmy
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Anything from Anker after they cancelled an order with PayPal approved payment because 'they couldn't verify payment'. Then they insist that the cancelled order could be reviewed if I put personally identifiable information into a random Google sheets doc.
All complaint handling appeared to be a bot. They refused to explain what was the concern with the payment and always responded with very similar 'apology' emails even when I indicated for every email they send i'd inform another person to avoid them.
That's interesting, I've always had a very good experience with Anker.
Hard disagree. That sucks about what happened to you but in my experience, Anker products (especially their USB cables, chargers, and batteries) are the best.
Edit: Just learned about this shitty news regarding Anker's cameras (didn't even know they had cameras) thanks to /u/Empiricorn. Personally, I don't trust any security cameras that are cloud-based.
Also, Eufy is owned by Anker. They claimed they weren't transmitting images until hackers proved they could access your "smart" cameras...