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Windows 3.1 saves the day during CrowdStrike outage — Southwest Airlines scrapes by with archaic OS
(www.tomshardware.com)
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And that’s basically it!
I couldn't find any sources either. In 2022, they had issues that were attributed to aging technology and reluctance to go digital on their processes, but nothing to suggest Windows 3.1
The was a quote from a union rep that said their programs "looked like they were designed on Windows 95".
Not my point at all