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this post was submitted on 17 Jul 2024
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Japanese companies have anything other than utter contempt and animosity for your customers challenge (impossible)
As someone who's lived in Japan for nearly a decade now, what are you on about? There are certainly shitty companies, as anywhere, but this is just wrong.
Just the big game studios in Japan are pretty anti-consumer and shitty to their customers.
That is a statement I definitely can agree with in some ways. I think some of it is cultural difference and expectation being different between many western consumers versus Japanese. I think Japanese are far more used to certain practices and won't push back as much and, generally, also make up most of the companies' income. Not that I think that means something doesn't need to or shouldn't be fixed, but what I see from being here.
You ever hear about a small indie game company called nintendo
Yes. You have now named two whole companies but your complaint was leveraged at literally every company in the country.
I've heard how the work culture can be pretty toxic but the amount of thought and care put into every aspect of the experience amazes me. Shame, sony was one of my favorite companies for AV equipment but their newer devices are just not as good as they used to be.
This poor judgement seems to be mostly from the PlayStation decision but I can help to think this is a sign overall company culture shift.
It's like the drop in quality at Toyota resulting in defects never heard of before (airbag defects, melting wing mirors, faulty screens) or the first Honda I've ever owned where the engine had a defect affecting multiple cars in their lineup making it dump gas into the oil.