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Microsoft is reportedly banning Palestinians in the U.S. for life for calling relatives in Gaza (www.windowscentral.com)

submitted 4 months ago by [email protected] to c/[email protected]

279 comments fedilink hide all child comments

A BBC investigation reveals that Microsoft is permanently banning Palestinians in the U.S. and other countries who use Skype to call relatives in Gaza.

Reportedly, Microsoft has been banning and wiping the accounts of users who have leveraged Skype to contact relatives in Gaza. In some cases, email accounts over a decade old have been locked, destroying access to banking accounts, OneDrive storage, and beyond.

United States resident Salah Elsadi lost his account of over 15 years in the dragnet. "I've had this Hotmail for 15 years. They banned me for no reason, saying I have violated their terms — what terms? Tell me. I've filled out about 50 forms and called them many many times." Eiad Hametto from Saudi Arabia echoed the report, "We are civilians with no political background who just wanted to check on our families. They’ve suspended my email account that I’ve had for nearly 20 years. It was connected to all my work. They killed my life online."

Many of the users affected by the bans expressed that Microsoft may be falsely labelling them as Hamas

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[–] [email protected] 58 points 4 months ago* (last edited 4 months ago) (30 children)

Friendly reminder to not use freemail accounts (Hotmail, Gmail, Yahoo, etc) for anything important. It's very hard to get any sort of support as your account is seen as low-priority. Also, always use your own domain so that it's easy to move to a different provider in the future, without having to change your email address.

FastMail and MXRoute are good options. MXRoute has good Black Friday sales and all their plans include unlimited email address and domains (you're just limited by total disk space).

Microsoft's paid plan is decent too. $70/year for a personal account or $100/year for a family account (up to 6 people) and it includes the Office suite, 1TB cloud storage, and email.

[–] [email protected] 15 points 4 months ago (5 children)

Or if you have a little more money, there's the Proton pass which comes with VPN, Email, Drive, Calendar, and Password Manager. All protected under swiss privacy laws. They have a free tier of their drive with 5GB storage so you can collaborate on other people's documents without needing to pay yourself, and they have a $120/yr US Tier for 500GB for 1 person, and a $288/year US Tier for 3TB for up to 6 people. If you don't need that much storage and don't care about anything other than the email, they have a 15GB plan with just email and calendar for only $48/yr US.

This is not an ad, I am a real person with no connection to Proton except a deep respect for their business, and an even deeper hatred for Microsoft

[–] [email protected] 5 points 4 months ago (4 children)

I think Proton is a good choice. I've heard good things about them.

For me personally, I'd be worried about putting all my eggs in one basket. For example, I like having my password manager (Bitwarden) entirely separate from everything else. I know that's not how the general population thinks though, so I think all-in-one solutions like Proton (and also Microsoft's and Google's paid suites) definitely have their place.