this post was submitted on 14 May 2024
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[–] [email protected] 0 points 6 months ago* (last edited 5 months ago) (2 children)

It sure would be a shame if you bought new, identical Joy-Con controllers, found they didn't have drift, and returned the old drifty ones by accident.

5/28 Ninja Edit: today I learned is a form on Nintendo's website where you can fill out a repair request form. I thought the US had been excluded https://repair.nintendo.com/cc/soConsumer.html?lang=en&sys=SWTCH&type=JOY-CON

[–] [email protected] 1 points 5 months ago (1 children)

Kinda dumb to do that when they already repair them for free (including shipping) with < 1 week turnaround.

[–] [email protected] 0 points 5 months ago (1 children)

Unfortunately, that's not available in the US :(

[–] [email protected] 1 points 5 months ago (1 children)

I just used it in the US last month, it definitely is.

[–] [email protected] 2 points 5 months ago

You're totally right. For some reason I (mis)remembered it only being in the EU while the US was excluded. I found the form on Nintendo's website and will look into that later.

[–] [email protected] 0 points 6 months ago (1 children)

Kind of an asshole move towards whoever winds up with them.

[–] [email protected] 0 points 6 months ago (2 children)

I would hope Nintendo is not using returned hardware for replacements. It happens accidentally in every job I've worked, but absolutely should not be the normal process.

[–] [email protected] 1 points 6 months ago

It is at Amazon, at least now. Twice I've gotten used for new. I'm not shopping there if I can possibly avoid it at this point.

[–] [email protected] 1 points 6 months ago

They have been since at least 1999, when I recieved a refurbished GBC instead of my original GBC.