this post was submitted on 16 May 2024
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A lot of people use Github because it's easy to use and popular. Not everyone wants to self host, although it would be nice if the larger projects did. What I really hate is when open source projects use something like disord for support.
I run a fairly popular open source project called Svelte Material UI, and I can tell you why I use Discord for support. My users want me to use it. GitHub too.
People want to use what they already have, and most people, even developers, don’t care that much about privacy. I would gladly self host a support forum, but tons of people would rather use a different library than sign up for my personal support forum. And the people who really care about privacy wouldn’t trust my self hosted solution either, so there isn’t really a better option than Discord, as much as that sucks.
Unrelated question but why did you not upvote your own comment?
on lemmy.world it automatically does that for you.
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