this post was submitted on 16 Apr 2024
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I have had to help so many end users with that it pains me.
"How can I stop this from happening again?"
Well, we can disable.other audio devices, but seeing as it's Windows 11 they may just re-enable good luck!
I ran into a user who's noise cancellation stopped working upon the rollout of "New" Teams. Tried diagnosing the microphone array, settings updates, firmware. No luck.
Know what worked? Both versions of browser based Teams!!! Ihatethemihatethemihatethem
Never heard of any Windows re-enabling disabled audio devices.
Deleted devices sure, because it automatically installs drivers of "new" devices so they automatically work for even technologically incapable users.
Did you run the Windows troubleshooter for that New Teams bug? Contrary to popular believe in the Sysadmin circles, those actually work pretty well.
Not the windows troubleshooter, as the mic was otherwise fine. There was nothing I could find in any Teams settings, and the admin panel showed all of the telemetry as being fine.
It's a stupid solution, but have the user download voicemod, then use voicemod as the default microphone in teams. It's stupid, but it solves all these problems.
This is a good one to keep in mind, tyvm!
"New" Teams and "New" Outlook are a "Nightmare"