this post was submitted on 25 Sep 2023
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Self Checkouts are not job killers. they still need people to run them. Most stores have 3 SCO clusters that need 3 attendants each per day. thats 9 jobs right there, add in weekend coverage, vacations, part timers, etc and most grocery stores will have a need for around 15 cashiers which is not easy for any store to fully staff.
source: ive worked grocery stores for around 10 years.
How many people are needed to run an equivalent amount of non self checkouts? Just because they need some employees doesn't mean they aren't reducing the amount of jobs overall.
It is not a one to one comparison, sco is significantly slower than the cashier (not sure about US but here Aldi/Lidl cashiers are madness). So i will just put a random number here but the ratio might be something lik 1:3 where 1 cashier would swap 3 SCOs. I still believe it is reducing staff and that is the whole point.