I've tried asking for help, but the person I find doesn't work in that department and the assigned person doesn't show up for like 30 minutes. It's faster to drive across town to the store that doesn't have my item behind glass.
this post was submitted on 15 Jan 2025
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Retail will migrate even more to online shopping where it can't be shoplifted
I ran out to Walmart to grab my kid some cough medicine. It was locked behind the cabinet and since it was later than 6pm they couldn't unlock it and told me to come back tomorrow.
I will never go back to Walmart for medicine...
Honestly, the first thing i thought when hearing those measures was that it would only highlight how much more convenient online shopping is versus the store.
No shit.
No better way to kill brick and mortar than to make people interact more just to be able to pay you money for something.
Not brick and mortar but a couple of sports leagues I was involved in. "We shouldn't make it hard for people to give us money".
Exactly - you see the little lock thing on the display and you're like, aww shit I have to go find an employee, nevermind.
My Walmart has a little button to summon an employee. The last time (as in, both the most recent time and the final time) I went there at night to try getting diaper rash cream for my baby I pressed the button, and waited.
And waited.
Pressed the button again.
And waited.
Sunk cost fallacy. I've already waited so long, what if as soon as I walk away to find an employee somebody shows up?
After 10 minutes I went to find an employee stocking the shelves and told them what I needed. Their answer was "yeah, we saw you buzzed but we don't know who has the key. If we find out we'll have them open it for you."
So I left .
I hate Walmart so much.
Every single time I see it, I add it to my Amazon cart. It's not great.
"I don't want to bother them, they're busy"
And underpaid
And understaffed
Now do one about the overworked pharmacists
I wish the pharmacy was still owned by the pharmacist
I wish doctors' practices were still owned by doctors.
Can you imagine? That would be awesome. I could pay directly to the person providing me a service instead of dealing with all the middle men
They have played us all for absolute fools
No shit. There was briefly an electronics store in the 90s where literally everything was priced low, but it was allllll locked up, either behind glass or held to the countertop with a security wire. I can't even remember the name of it. It was like grand opening, grand closing.
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Well yeah… if you’ve got everything locked up you need to find one of the few staff left who is under far too much pressure to deal with customers.
It's the fucking worst. Say I need a toothbrush, new mascara, and cough syrup. That's gonna be at least 10 minutes waiting for the one overworked staff member to unlock the case at each of them.
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