To tag onto this, what makes RHEL so special? Is it just the support you get from Red Hat or is there something about the distro that makes it so widely used?
Linux
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Linux is a family of open source Unix-like operating systems based on the Linux kernel, an operating system kernel first released on September 17, 1991 by Linus Torvalds. Linux is typically packaged in a Linux distribution (or distro for short).
Distributions include the Linux kernel and supporting system software and libraries, many of which are provided by the GNU Project. Many Linux distributions use the word "Linux" in their name, but the Free Software Foundation uses the name GNU/Linux to emphasize the importance of GNU software, causing some controversy.
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It is 100% the support. Corporations pay big money to have experts on call to fix things fast when they break, and there's basically no other player for that kind of model in the Linux space.