this post was submitted on 21 Nov 2023
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Sorry guys, I'm going to rant now.
Does no one else remember that Amazon prime was established for 2 day shipping? That was the deal. Extra money for "free" 2 day shipping. Then they added prime video. What a deal! Right?!
Then the pandemic happened. "Garble garble...SUPPLY CHAIN ISSUES!"
SINCE THEN HAVE YOU RECEIVED A PACKAGE IN 2 DAYS? For many people, no. Now that the pandemic is to blame, nothing has 2 day shipping. Now many things have added shipping costs. Now prime video is the only guarantee and its one of the worst values, and worst streaming experiences of all stream providers.
Fuck Amazon. I can't believe a class action lawsuit hasn't been started. I'm now lucky to get any "prime" item shipped to my door in less than a week when the 2 day shipping was the entire reason for subscription.
I'm now gladly paying the Waltons because at least somebody will shop for me and drop it off at my doorstep. Amazon, in my case, has lost a ton of business. Things I would normally order from Amazon I now order from Walmart or eBay, for less money, faster shipping, and a less likely lost package situation.
Has anyone noticed that Amazon orders that have issues are now being hidden from you? Go back and find the last order they either lost or had to be refunded. It's going to take you a bit longer because they don't show it to you in your account. You will have to find the email with the order number to search for it.
Also remember how Amazon's big pull before prime was their easy returns? Yeah well those times are gone. Getting a human on the phone is impossible without finding the right phone number online, and they now outsource all of their customer resources to giant call centers. You will be lucky to get a refund for an item you never received. After 3 hours on the phone I finally got them to refund and item that was at the time, 2 months late. That item was $34.
Amazon has pulled one of the biggest bait and switches of all time and I can't believe it's not more discussed. Garbage tier conglomerate.
Yes, their service has gotten way worse over the last few years. But there's also no obligation for you to stay subscribed to prime.
There is however an obligation for Amazon to provide the services they advertise and state in their terms of service.
Do they still advertise 2 day shipping? They stopped that around here already a few years ago.
Yes. That is still what they claim to offer. It might surprise you that Amazon does not have the consumers best interest at heart, but what will really surprise you is that I very secretly work for eBay and want to trash the impeccable reputation of Amazon.