Privacy

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A place to discuss privacy and freedom in the digital world.

Privacy has become a very important issue in modern society, with companies and governments constantly abusing their power, more and more people are waking up to the importance of digital privacy.

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Google blocks you if they do not know about you (lemmy.ml)

submitted 10 months ago* (last edited 10 months ago) by [email protected] to c/[email protected]

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It's been some years that I am not able to log in to my Google account, because I stopped using it for a very long time any Google product, and now even providing my password, they say they can not know if it is me or now...

They send me to this support page which seems like I have lost my account with all the data and stuff I had from when I was younger...

I don't think this is normal or ethic to do (I know Google has been never ethic), but this makes me so angry because I never wanted to lose all that data...

Do they basically know every people networks? And if you don't let them know... you lose access to Google? ... 😠

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[–] doctorn 28 points 10 months ago (15 children)

Yeah, I recently lost my 14-year-old Facebook account with no option to download my data while suspended. The suspension even was a bug following me setting my account to hacked by accident and releasing it (which took 2 days) again... Half a day after I set it to 'not hacked' anymore, changing my email snd password, it flew in suspension, to which I was given 1 attempt at 'Disagree'ing, which I did, but it's been slmosty 4 months now: the page still says to check back often for a result, but when I log out it tells me I haven't 'disagree'd yet (though it will not allow me to redo it)... Lost 14 years of journalling data and uploaded creations in a second... 😕

Best of all: There's absolutely no decent support system where you can go if their "automation" fails... They expect the automation and a basic faq suffices for whatever problem you have, and have no way to complain about it if it doesn't...

I don't think Google has a decent support system anymore either... They should fine big monopolistic companies if they can't even provide a decent support system for exceptional cases, imho...

[–] [email protected] 5 points 10 months ago (2 children)

In many European countries, you have legal recourse here. They're not allowed to make arbitrary decisions like this in most places here. You could sue them to get your account re-instated.

[–] doctorn 2 points 10 months ago (1 children)

I'm from Europe, but sueing costs money... 😕

[–] [email protected] 2 points 10 months ago

There are consumer unions with hired lawyers. In Spain there's Facua and OCU (but the 2d one is governmental, I think)

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