It's been some years that I am not able to log in to my Google account, because I stopped using it for a very long time any Google product, and now even providing my password, they say they can not know if it is me or now...
They send me to this support page which seems like I have lost my account with all the data and stuff I had from when I was younger...
I don't think this is normal or ethic to do (I know Google has been never ethic), but this makes me so angry because I never wanted to lose all that data...
Do they basically know every people networks? And if you don't let them know... you lose access to Google? ... π
Yeah, I recently lost my 14-year-old Facebook account with no option to download my data while suspended. The suspension even was a bug following me setting my account to hacked by accident and releasing it (which took 2 days) again... Half a day after I set it to 'not hacked' anymore, changing my email snd password, it flew in suspension, to which I was given 1 attempt at 'Disagree'ing, which I did, but it's been slmosty 4 months now: the page still says to check back often for a result, but when I log out it tells me I haven't 'disagree'd yet (though it will not allow me to redo it)... Lost 14 years of journalling data and uploaded creations in a second... π
Best of all: There's absolutely no decent support system where you can go if their "automation" fails... They expect the automation and a basic faq suffices for whatever problem you have, and have no way to complain about it if it doesn't...
I don't think Google has a decent support system anymore either... They should fine big monopolistic companies if they can't even provide a decent support system for exceptional cases, imho...
Yeah right, I wish I could have some human contact to tell them "I am me"... did you find or tried to find any human support email or contact? I wonder if Google has any tooβ¦
I've actually recovered my account (I was reported, and suspended, for using a false name) and along with the identification they requested I submitted a picture of a hand-written letter explaining why I used this name.
my account was reinstated.
Do you have the email address? (if they asked you that via email address) Maybe I can send them some message to unblock me, if not it's okay.
I have already read many people have been locked too, I will need lawyers to sue that company to force leaking my personal data to be able to use my account again, and that's not easy...
it was a few years ago now, I'm sorry - if I still hand it it'll be deeply buried in my inbox