Free and Open Source Software

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Is there anything unsavory about ProtonMail? (beehaw.org)

submitted 7 months ago by [email protected] to c/[email protected]

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For some reason I have it in the back of my mind that they were at one point accused of being a honeypot for US intelligence because of their association with MIT. Probably complete BS, but maybe not. Are they as open source as they claim to be? Looks like they're on github. F-Droid seems to think they have some Google libraries or whatever that they use.

ProtonMail users, how do you like/dislike it?

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[–] [email protected] 25 points 7 months ago (11 children)

If you're looking exclusively for reasons not to use them:

They advertise to pro users
They complied with a Swiss warrant to give the IP of a climate activist (but probably anyone would)
Their customer service is atrocious but so is everyone else's
They don't pay attention to their own service for feature requests
Lots of fragmentation of features on different platforms
Linux is a bit of a second class citizen

But overall they're pretty great.

[–] [email protected] 12 points 7 months ago* (last edited 7 months ago) (4 children)

the "ads" aren't shoved up your ass. It's not bad.
their customer service helped me a couple of times. (And a couple of times they didn't)
they have a dedicated site for feature requests. Yet, they still choose what they implement and don't comunicate it perfectly. They're still a company. They do it better thab most others.
they don't artificially limit the features on ine os, because it's not yet implemented on all. That's actually a good thing, not a bad one.
on linux it's incredibly easy to add a vpn. No idea why we scream for an app.

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