this post was submitted on 23 Mar 2024
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You'll find that most users don't really use Windows. They use a handful of programs, usually superficially, and that's pretty much it. People tend to have as little knowledge of anything computer related as possible. Whether they actually need it or not. Knowing about computers is seen as "bad".
If you ever have to support users, it's very enlightening in that regard.
Which was exactly my point. Most people see their computer/OS as the thing that lets them log in and launch their programs, that’s all. Which comes back to expecting most people that launch Linux to do it being an unreasonable ask. We don’t ask people to be specialists of their cars’ mechanics to drive it.
I've helped plenty of non-technical folks install Linux on older machines and they have zero problems using it for basic computing stuff, especially since so much of it is just websites.
I’ve also helped plenty of technical folks install Linux on newer hardware, and some had difficulties and I had to provide support more than once. One of my grandparents understood Ubuntu/Unity immediately, the other had trouble. Anecdotes don’t say much.