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qBittorrent install crashes at licence agreement (lemmy.world)

submitted 7 months ago by [email protected] to c/[email protected]

13 comments fedilink hide all child comments

I seem to be completely unable to install qBittorrent as it force closes with no error message when I try to accept the license agreement. So far I have tried turning off the firewall, making an exception for it in Windows defender, disabling reputation based protection, and of course reboots, but nothing works.

I've seen other posts of people with the same issue on other forums but none of them had any solutions. Has anyone experienced this? How does one actually install this program?

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[–] [email protected] 2 points 7 months ago (3 children)

mind sharing crash logs?

[–] [email protected] 2 points 7 months ago* (last edited 7 months ago) (2 children)

This is what comes up in the log:

Faulting application name: qbittorrent_4.6.3_x64_setup.exe, version: 4.6.3.0, time stamp: 0x64a0dc67

Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

Exception code: 0xc0000005

Fault offset: 0x00000000

Faulting process ID: 0x7b5c

Faulting application start time: 0x01da5b5dcd3b728b

Faulting application path: E:\Downloads\qbittorrent_4.6.3_x64_setup.exe

Faulting module path: unknown

Report ID: 2644ec55-01ed-40fa-9337-a30e87d86f97

Faulting package full name:

Faulting package-relative application ID:

[–] [email protected] 5 points 7 months ago

Assuming you have a genuine installer that exception is commonly caused by corrupted or missing system files. (But not the only reason, ram issues, HDD issues and malware are some of the other potential reasons)

Research and understand these commands before using them. They attempt to resolve system file problems. Be sure to reboot after running both of them.

DISM /Online /Cleanup-Image /RestoreHealth

SFC /scannow

Additionally, you can check if you have the latest redistributable installed.

Install both x86 and x64.

https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170

[–] [email protected] 3 points 7 months ago* (last edited 7 months ago)

Issue with ram? Run memtest. https://memtest.org/

Check for windows updates, power off PC and unplug from mains, hold power switch down for 10 seconds. Reseat ram.

If all that fails you can try a qbittorrent fork