this post was submitted on 16 Nov 2023
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The FCC can now punish telecom providers for charging customers more for less::The Federal Communications Commission has passed new digital discrimination rules that hold telecom providers accountable for not providing equal internet access.

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[โ€“] [email protected] 10 points 11 months ago (1 children)

@L4s so does this mean I can no longer threaten to cancel my service and get an offer to pay 50% for 2x the speed? There might be an element of agism or elder abuse happening here too. When I check on what my parents pay for internet, they will just keep paying the marked up cost for slow service. They end up paying 2-3x more than someone who calls for new service and for a plan so slow the provider no longer offers it.

[โ€“] [email protected] 12 points 11 months ago

You can only threaten to cancel if there's an alternative. I tried this and they were like: okay man, just be forewarned that there's a connection fee when you come back.

They were right, it was more $ to follow through with my threat and they knew it.